Please note all clients are required to read and agree to the following policies before commencing treatment at Cotswold Hyperbarics & Wellness.

1. Risks & Safety Information

1.1 Ears

• The most common side effect is pressure changes affecting the ears.
• Our technician will guide you through equalisation techniques (such as the Valsalva manoeuvre).
• Please report any ear discomfort or pain immediately.

1.2 Sinus

• Sinus discomfort is rare but may occur due to pressure changes, particularly if sinuses are blocked.
• Inform the technician immediately if you experience pain or discomfort.

1.3 Other Possible Effects

• Nausea
• Temporary vision changes
• Tingling sensations or facial twitching
• Dizziness or shortness of breath
• Fatigue
• Irritability or restlessness
• Ringing in the ears (tinnitus)

• Hyperbaric fatigue following sessions
• Herxheimer reaction (temporary worsening of symptoms in some individuals)
• Oxygen toxicity (rare) – approximately 1 in 10,000 cases, which may result in a seizure with no lasting effects

1.4 Illness & Rescheduling

• Cold, flu, or respiratory infection
• Sinus issues
• Fever or viral illness
• Vomiting, headache, or unusual symptoms

2. Client Consent

• You understand HBOT is a wellness therapy and is not intended to diagnose, treat, or cure medical conditions
• You have had the opportunity to ask questions and receive satisfactory answers
• You understand the potential risks and benefits

• You are responsible for consulting your GP or healthcare professional if required
• You may stop treatment at any time
• You must inform us of any changes in your health, medications, or conditions before each session

• Follow all instructions given by staff
• Inform staff immediately of any discomfort or unusual symptoms during treatment

3. Health Responsibility

• The information you provide about your health is accurate
• You will update us on any changes to your condition
• You understand that a healthy lifestyle (including not smoking, proper nutrition, and hydration) may improve outcomes

4. Payment Terms

• Payment is required in advance or at the time of booking
• Packages must be paid in full before the first session
• Prices are available on our website or in clinic

4.1 Refunds & Transfers

• Packages are non-refundable and non-transferable
• Unused sessions are not refundable

4.2 Medical Changes

If your medical condition changes, we may postpone your sessions. Remaining sessions can be rescheduled when appropriate.

4.3 Clinic Cancellations

If we cancel a session and cannot offer a suitable alternative, a refund will be provided for that session.

4.4 Expiry

Packages must be used within 6 months of purchase.

5. Appointment Policy

• A minimum of 24 hours’ notice is required to reschedule
• Late cancellations or missed appointments will result in:
  • Deduction of one session from your package, or
  • Charge of a single session fee
• Please arrive 10 minutes before your appointment
• Late arrival may result in reduced session time

6. Clinic Environment

6.1 Visitors

• One accompanying person may be allowed (subject to staff approval)
• No children under 10 are permitted in the treatment area

6.2 Personal Items

• Only approved items may be taken into the chamber.
• We provide pillows and blankets if required.

6.3 Clothing

• Wear loose-fitting cotton clothing
• Avoid perfumes, cosmetics, sprays, and jewellery

6.4 Food & Drink

• No food is permitted in the chamber
• Eat a light meal before treatment
• Stay well hydrated

• Caffeine (reduces treatment effectiveness)
• Alcohol prior to sessions

6.5 Smoking

7. Scheduling

• Time slots are allocated on a first-come, first-served basis
• Your slot may be reassigned if you are late or absent
• In rare cases, sessions may be adjusted due to operational needs

8. Liability Disclaimer

• HBOT is provided as a wellness service only
• We do not provide medical diagnosis or treatment
• You participate in sessions at your own risk

• Outcomes of treatment
• Undisclosed medical conditions
• Failure to follow guidance or instructions

9. Data & Privacy

10. Agreement

• You have read and understood these Terms & Conditions
• You agree to comply with all policies outlined